Best Practices to Reduce Warranty Costs and Minimize Risk

August 31
11:20 AM - 12:05 PM (PT)

Michael Blumberg, MBA
Blumberg Advisory Group

Best Practices to Reduce Warranty Costs and Minimize Risk

• Michael Blumberg, Blumberg Advisory Group  

This presentation will examine how warranty service providers can reduce operating costs and minimize risk by improving various operational aspects of warranty management.  More specifically, we will examine the Warranty Management Value Chain, identify typical challenges and problems that warranty providers experience, and highlight specific actions they can take to reduce cost and minimize risk. 

Key Takeaways:

• Learn how defining a clear service policy can improve customer loyalty and reduce costs. 
• Improve profitability through more precise risk management and analysis. 
• Optimize Claims administration process through improved triage and troubleshooting.
• Minimize risk through tighter service management controls