Ensuring the industry stays abreast of issues affecting protection products will remain paramount to effectively understand key regulatory trends, changing technologies and the emergence of new issues of importance to the industry.
more info
If you are concerned about fraud in the Warranty Chain and are interested in approaches to preventing it, this talk will give a good overview of one approach.
more info
Effective training can improve customer service, reduce returns, reduce associate turnover, create a favorable first impression of your company.
more info
Technology and insuretech companies are changing some of the paradigms on program designs and the traditional differentiation between consumer and commercial programs.
more info
"I've learned more about warranty management during the last two days than in the past five years of working in the industry. The warranty industry has needed this forum for a very long time."
-Warranty Project Manager, Construction Equipment Manufacturing Company
“
"This was a great opportunity for me to understand how others in the industry are performing, and to open issues for discussion."
-Warranty Recovery Manager, Transportation Company
“
"After 18 years in the warranty business and 24 years in the insurance business, I have never been so impressed and excited about a conference the way I am enthused by WCM. The event has value across the board, and I hope to participate in many more.
-Business Strategy, Risk Management & Compliance Executive, Consumer Services Company
“
"Other conferences are copying WCM, but they are NOT WCM! This is hands-down the best warranty and service contract management conference out there."
-Manager, Automotive Company
“
"This is the best warranty conference serving the industry. I've been to other warranty conferences, but with the current economic climate I could only attend one event this year. I chose the WCM - it was a no-brainer."
-Warranty Strategy & Planning Manager, I.T. Company