Schedule
Warranty Chain is Now Virtual! Please continue to check back for regular updates.
2022 Schedule
Sunday, May 15, 2022
Monday, May 16, 2022
May 16
9:50 AM - 10:35 AM (PT)
9:50 AM - 10:35 AM (PT)
State of the Industry Address
Warranty Week Editor, Eric Arnum, provides an expert-level update on current warranty conditions.
more info
sponsored by
sponsored by
May 16
10:50 AM - 11:35 AM (PT)
10:50 AM - 11:35 AM (PT)
Service Contract Regulatory & Legislative Update
Ensuring the industry stays abreast of issues affecting protection products will remain paramount to effectively understand key regulatory trends, changing technologies and the emergence of new issues of importance to the industry.
more info
May 16
2:00 PM - 2:45 PM (PT)
2:00 PM - 2:45 PM (PT)
Preventing Fraud in the Warranty Process
If you are concerned about fraud in the Warranty Chain and are interested in approaches to preventing it, this talk will give a good overview of one approach.
more info
Tuesday, May 17, 2022
May 17
9:00 AM - 11:00 AM (PT)
9:00 AM - 11:00 AM (PT)
Training Solutions: Elevate Your Business
Effective training can improve customer service, reduce returns, reduce associate turnover, create a favorable first impression of your company.
more info
May 17
3:50 PM - 4:35 PM (PT)
3:50 PM - 4:35 PM (PT)
The Paradigm Shift of Consumer and Commercial Warranty Programs
Technology and insuretech companies are changing some of the paradigms on program designs and the traditional differentiation between consumer and commercial programs.
more info
