Warranty Virtual Coming Soon!


Rob Christian

Rob Christian

President and Chief Risk Officer | OnPoint Warranty Solutions

President & Chief Risk Officer - OnPoint Rob has spent 25 years in the Warranty Industry working for a variety of companies including GE, Harbor Freight Tools, and Sears. He was also a founding partner of Service Net Solutions which is now AIG Warranty. Rob holds a B.A. in Marketing from the University of Kentucky and an MBA from the University of North Carolina.

We are entering into a new era for OEM warranty programs – manufacturers are winning big, boosting customer satisfaction and product repeat purchases by using this powerful combination of flexible warranty software and warranty administrator support. Historically, manufacturer warranty and service operations have generally been inadequately resourced, driving low customer satisfaction with service experiences. Now, warranty teams can reach new performance heights without facing expensive, time-consuming total system overhauls and without having to attract expensive, hard-to-find warranty management professionals.
Session Archive

Automating Administration: Technology Trends

September 1, 2021
10:25 AM - 11:10 AM (PT)

The fastest growing administrators have embraced their digital transformation by utilizing technology that allows them to automate everything from policy issuance and claim submission to online reporting. Have you? More Info

How Adaptable Software + Third Party Resources Can Help Manufacturers Improve Warranty Program Performance

December 2, 2020
11:30 AM - 12:25 PM (PT)

Innovative warranty software platforms and warranty administration companies are revolutionizing... More Info

Published Work