10:00 AM - 10:45 AM
With the holiday season in full swing – I am confident everyone has thinking about their favorite recipes. All recipes include ingredients, measurements, a step-by-step process, time in the oven and you must check the temperatures to ensure it is DONE! Warranty programs are no different. In order for them to be successful – you must have a plan, prepare the programs, get the right ingredients and processes. You will also use various forms of “temperatures” to measure the success of the warranty program. During our session – I will provide a recipe for success – primary from the manufacturer and dealer point of view.