8:45 AM - 9:30 AM
The service landscape has been evolving for some time now. Strong SLM adoption signals that the industry is realizing that the service lifecycle can bring more than just cost reductions and operational efficiencies. To further fuel innovation and increase adoption speed, factors like making multiple systems work together are critical.
Join this session by ‘Women in Manufacturing’, on how smart and simple changes in after-service processes like customer support, service request, service planning, service execution and field service, spare parts management, warranty management, and recalls can create exponential value and set the flywheel to spin faster.