Mike Roberts and Mike Stroffolino bring decades of experience in implementing warranty management solutions, and they will guide the workshop to help you optimize your warranty management and maximize your service profitability. more info

This workshop will examine the strategies and tactics companies can pursue to increase extended warranty attachment and renewal rates. more info

Service excellence in a manufacturing and aftermarket industry dictates decisions be made using near-real-time information. To provide a rich and seamless experience to their customers, manufacturers need to improve data visibility, the backbone for delivering cutting-edge services. more info

At this year’s WCM conference, Arnum will provide an update on how the pandemic and the lockdowns that followed affected both the product warranty and extended warranty markets in the U.S., as well as a snapshot of passenger car manufacturer’s warranty spending worldwide.  more info

The content, presented at a high level, will build on WCM as a huge source of potential value (and not just a cost center) in the rapidly evolving connected ecosystem. more info

Join us for this featured presentation with Blumberg Advisory Group's Michael Blumberg. more info

Learn how leading warranty companies enhanced the Customer Experience and accelerated revenue. more info

Join us for this tag-team presentation with Hornbeam Insurance's Dan Tafel and Jesse Wilson of Frost Brown Todd. more info

How to launch extended warranties and service contracts on innovative new technology products for a top retail internet sales platform in Canada, England, France, Germany, Italy and Spain. more info

Join this featured presentation to hear Ashok Kartham, a pioneer in the Warranty industry and the CEO of companies who developed leading warranty software products used by hundreds of global companies, present the evolution of warranty management. more info

In this session we will look at how to create a pragmatic, yet responsive and agile roadmap towards a re-imagined, efficient WCM in a customer-centric connected ecosystem. Such a roadmap is even more critical when you have to add new capabilities, and bring along new partners, and sometimes even customers, to share in your vision and accompany you on the journey. more info

Learn why the hard work you do before hand matters more than the work you do when the pressure is on. Complimentary book signing to follow. more info

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The fastest growing administrators have embraced their digital transformation by utilizing technology that allows them to automate everything from policy issuance and claim submission to online reporting. Have you? more info

Warranty and extended protection plan contracts sold by dealers or manufacturers to buyers of commercial products such as construction equipment can increase resale value, raise customer loyalty, boost uptime, and lower operating costs. But before extended protection plan sales can begin, the advantages and disadvantages of various risk management options must be considered. more info