May 3-6, 2020 | The Cosmopolitan, Las Vegas

2020 Schedule

Last updated: August 27, 2019

Sunday, May 3, 2020

12:00 PM - 5:00 PM

ACE Certification Review and Exam

5:00 PM - 6:30 PM

Registration Open

5:00 PM - 6:30 PM

Welcome Reception

Monday, May 4, 2020

7:30 AM - 6:30 PM

Registration Open

8:00 AM - 9:00 AM

Breakfast

9:00 AM - 11:30 AM

Sessions

11:35 AM - 12:30 PM

Lunch

12:35 PM - 4:15 PM

Sessions

4:30 PM - 6:30 PM

Reception

Tuesday, May 5, 2020

7:30 AM - 7:30 PM

Registration Open

8:00 AM - 9:00 AM

Breakfast

9:10 AM - 12:15 PM

Sessions

12:15 PM - 1:30 PM

Lunch

1:45 PM - 4:15 PM

Sessions

4:30 PM - 6:30 PM

Reception

Wednesday, May 6, 2020

8:00 AM - 5:00 PM

Registration Open

8:00 AM - 9:00 AM

Breakfast

9:05 AM - 12:30 PM

Sessions

Contact Us:

800-576-8788

Testimonials

"This is the best warranty conference serving the industry. I've been to other warranty conferences, but with the current economic climate I could only attend one event this year. I chose the WCM - it was a no-brainer."

-Warranty Strategy & Planning Manager, I.T. Company

"After 18 years in the warranty business and 24 years in the insurance business, I have never been so impressed and excited about a conference the way I am enthused by WCM. The event has value across the board, and I hope to participate in many more.

-Business Strategy, Risk Management & Compliance Executive, Consumer Services Company

"This was a great opportunity for me to understand how others in the industry are performing, and to open issues for discussion."

-Warranty Recovery Manager, Transportation Company

"I've learned more about warranty management during the last two days than in the past five years of working in the industry. The warranty industry has needed this forum for a very long time."

-Warranty Project Manager, Construction Equipment Manufacturing Company

"Other conferences are copying WCM, but they are NOT WCM! This is hands-down the best warranty and service contract management conference out there."

-Manager, Automotive Company