Warranty Virtual Coming Soon!


Mario Franzone

Mario Franzone

Transformation Leader of Client Advocacy and Assurance | IBM Systems

Mario Franzone has 39 years of industry experience with IBM and Texas Instruments as a senior manager in the Supply Chain and Warranty Chain departments. His areas of expertise include: Supply Chain, Manufacturing Engineer, Procurement Engineer, Quality Engineering, Warranty Operations

Franzone is currently a Transformation Leader for IBM Systems.

Upcoming and recent sessions

Preventing Fraud in the Warranty Process

May 16, 2022
2:00 PM - 2:45 PM (PT)

If you are concerned about fraud in the Warranty Chain and are interested in approaches to preventing it, this talk will give a good overview of one approach. More Info

Published Work