Warranty Chain Management Conference

Conference: Day One

Tuesday, March 6th 2012

TIME	EVENT
9:00am – 12:00pm	PRE-CONFERENCE WORKSHOP 1: Fraud Detection And Quality Improvement Through Text And Data Mining Presenters: D. Froning, Product Manager, Warranty Solutions B. Roberts, Director, Global Supply Chain Practice J. Becker, Quality Solutions Architect SAS
9:00am – 12:00pm	PRE-CONFERENCE WORKSHOP 2: OEM / Supplier - Optimizing The Relationship Presenters: P. Wojcicki, Partner SEGAL McCAMBRIDGE SINGER & MAHONEY, LTD & J. Robinson, Warranty Recovery Manager VOLVO POWERTRAIN
1:00pm – 4:00pm	PRE-CONFERENCE WORKSHOP 4: Service Contract And Warranty Risk Management: It's Time To Modernize Presenters: P. Swenson, President & D. Adelsberg, Director, Warranty Analytics FULCRUM
1:00pm – 4:00pm	PRE-CONFERENCE WORKSHOP 5: Five Ways To Reduce Warranty Costs F. Schenkelberg, Owner FMS RELIABILITY
1:00pm – 4:00pm	PRE-CONFERENCE WORKSHOP 6: Data And Text Analytics For Assessing Key Drivers Of Repair Costs And Benefits Of Extended Warranty S. Ananyan, CEO MEGAPUTER INTELLIGENCE
5:00pm – 9:00pm	EVENING REGISTRATION
7:00pm – 9:00pm	WELCOME RECEPTION DRINKS & HORS D’OEUVRES (Sponsored by SAS)

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